Perfect Assertiveness - Softcover

Perfect Assertiveness helps you to understand more about assertiveness and aggression, and teaches you to understand more about yourself, the possibilities of change and the potential for improvement in personal, social, family and workplace relationships.

Chapters include:
--What does assertiveness really mean?
--Non-assertive behaviour and its results
--What's in it for you?
--You're in charge
--Learn to be your own best friend
--Moving on, letting go
--Handling conflict
--Being an assertive customer
--Setting boundaries and saying 'no'
--Steps to becoming more assertive

The Perfect series is a range of practical guides that give clear and straightforward advice on everything from getting your first job to choosing your baby's name. Written by experienced authors offering tried-and-tested tips, each book contains all you need to get it right first time.

Jan Ferguson is an independent trainer, consultant and counsellor who works in the area of interpersonal skills.